Returns & Exchanges

Returns

If you are not satisfied with an item and wish to return it, this has to be done within 14 days after you received your order. The product has to be in the same condition in which you received it/them and with all its/their labels and tags on.

- Fill out the order receipt, which was included in your order.  Transcribe which product you want to return, your name, phone number, email dress and payment method.

- We offer free returns in Sweden. Simply attach the prepaid return shipping label on to the package and leave it to your Schenker collection point.

- Your refund will be credited to the original purchaser’s credit card, Klarna invoice or Paypal account after we have received the returned item. If you have chosen Klarna invoice as payment method and the invoice will expire soon after you return the item, we recommend that you pay this anyway to avoid any fees. We then credit the invoice when we received and processed your return.

- Once we have received and processed your return we will contact you by email. Please note that it may take up to 14 days for us to process and refund your return.

- For orders outside Sweden: Note that you are responsible for the shipping until we have received the goods and therefore we recommend you to choose a carrier who provides tracking of packages.
Note that duties and taxes on orders shipped outside the EU can not be refunded.
The shipping cost is also nonrefundable for orders shipped outside Sweden.

Return the product to:
Stylein
Hökensgata 5
116 46 Stockholm
Sweden

Exchanges

- If you want to exchange a product, this has to be done within 14 days after you have received your order. The product has to be in the same condition in which you received them - with all its labels tags on.

- Fill out the order receipt, which was included in your order.  Transcribe which products you want to return and exchange to, your name, phone number, email dress and payment method. If you paid by debit or credit card and you wish to exchange to a more expensive product, we need your card number to levy the balance.

- Attach the prepaid return shipping label on to the package and leave it to your Schenker collection point.

- Do not hesitate to email us in advance, in order to reserve a new product. Firstly, look if the product is available in our web shop. Please e-mail your order number and what you want to exchange to, to shop@stylein.com

- Note that duties and taxes on orders shipped outside the EU can not be refunded.
The shipping cost is also nonrefundable for orders shipped outside Sweden.

Reclaim

- If you want to make a reclaim a product, you must contact us by email or phone and notify us of why you do not accept the item and specify why you think the product is not correct. Email to shop@stylein.com or call us at +46 8 643 33 10.

- We will send you a prepaid waybill and instructions. Make sure to notify Stylein of any complaint as soon as possible.