After you have completed an order, an order confirmation will be sent to the email address you provided at the checkout. The email contains all the information about your order, such as payment, shipping address, products, prices and shipping costs.
If something is incorrect, contact us directly at email [email protected]
or phone +46 8 643 33 10
You have to be 18 years of age or older or have received your parents or guardians' approval when ordering.
Credit cards Visa / Eurocard/ MasterCard / American Express
The full amount will be charged on the date of the shipment (i.e. when the package is dispatched).
Through Paypal, you can easily and safely pay without sharing your financial details. More information is available on www.paypal.com
Klarna Invoice Available for only The Nordic countries
We work with Klarna for payment through invoice. The invoice is sent out via email once the order is delivered. More information is available on www.klarna.com
All orders are completed at our distribution center in Borås, Sweden; normally within 5 business days. During sale periods the delivery time may be longer. We operate Monday to Friday and not during public holidays. If you believe that your order is delayed, please contact us directly via email, [email protected] or phone +46 8 643 33 10.
Swedish orders are shipped with Schenker Privatpak, and its delivery time is between 2-4 business days. Depending on submitting and where in the country you live, it can sometimes take 1-2 days extra.
International orders are shipped with UPS. When shipping with UPS, please note that the goods cannot be delivered to you without your signature and that couriers usually operate between 08.00-18.00 (8am-6pm) during business days. You can specify an alternate daytime delivery address when placing your order, for example your work address.