Privacy Policy and Cookies Policy

Our privacy policy is based on the European Union Regulation General Data Protection (GDPR) (EU) 2016/679. Detailed information about GDPR is found on their official website: https://ec.europa.eu/info/law/law-topic/data-protection_en


We as a company are working to secure and keep your integrity and personal data safe when using our digital platforms and our Webshop. To be updated with the latest information, please have a look now and then, to ensure that you are getting all correct information.

Text and site edit: 24th of May 2018

Stylein AB
Hökens gata 5
116 46 Stockholm
Sweden

Company register: Bolagsverket/Swedish Company Registration Office
Company registration number: 556715-8729
VAT registration number: SE556715872901

 

 

Which data we store and how we use it

Stylein AB collects customer personal data in order to deliver a smooth and safe service for customers. We collect data for the following reasons:

  •     To be able to complete purchases (both for deliveries and through choice of payment)
  •     When creating an account at stylein.com
  •     Through contact with our customer service team
  •     Through analytics for a user-friendly experience.

This data may include your name, delivery and billing address, email address, contact numbers and specific purchase details.

See more information how and why below, under attachment A.

In addition to data collection, we receive your IP address when you browse our website, in order to transfer information that helps us learn about your browser and operating system. This is not connected to any personal information.

 

 

Who can access your personal data?

We will never pass on, sell or swap your data for any purpose to third parties outside the company. Your data may be shared within the Stylein AB. We are also working with consultants, but we do have an agreement which says that the personal data will be protected and handled securely. For more information about who we are working with, please contact Stylein AB.

 

On what terms are we storing your personal data?

Regarding the European law, we have collected where and why the information is collected under attachment A.
We are storing personal data maximum 60 months.

 

How do we get your consent to use and store your data?

The information collected when placing an order is based on legal requirements. You also have to accept the terms and conditions when you are placing an order at stylein.com.

When you provide your personal information by signing up for our newsletters or contacting our customer service team, you need to give your consent for collecting and using this data for that specific reason only.

 


Your right to withdraw your consent

You have the right to withdraw your consent of any personal data processed by Stylein AB at any time, but if you are in following situations we won’t be able to deliver our service:

  •     You have an ongoing issue with our customer service.
  •     You have placed an order which has not yet been processed and shipped.
  •     You have made a purchase that you want to return.

For all business made, we will keep your personal data in connection to your transaction for bookkeeping purposes.

 

Security

In order to keep your personal information safe, we take responsible precautions and follow the industry practices to make sure that your information is protected.

Personal data is not transferred to third parties apart from:

  • Authorities on statutory grounds. We are required to pass on your personal information to third parties when applicable law requires so. For example, sending information to authorities for the sole purpose of tracking criminal activities and/ or protecting public security.

Authorized partners that needs specific information in order to complete your purchase. We transfer data to the following partners:

  •     Logistic partners for delivery
  •     Payment partners for payment
  •     IT partners, with whom we need to run our services, such as hosting partners and customer service software

 

 

Cookies

We use cookies when you visit our site. There are four main types of cookies – how and why we use them is listed below:

  •     Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to cart”.
  •     Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site, to improve both its functionality and your shopping experience.
  •     Customer preference cookies – when you are browsing or shopping on Stylein.com, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as smooth as possible, and more personal to you.
  •     Targeting or advertising cookies – these cookies are used to deliver ads relevant to you online and on your social media channels. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

 

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at:

https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

Changes of our privacy policy can be made with an “edit page date”. In the future this will be published on this page and/or our terms & conditions page. If any urgent information needs to reach out, we will contact you directly by email.

 

Attachment.A

Below is a specification of the reasons for us to store customer data. All data is saved for 60 months.

1. Placing an order

1.1 Purpose of data collection

  •     Delivery of ordered product/service
  •     Handling of payment (including analyzing what payment methods should be offered and performance of credit checks)
  •     Collecting the customer’s address from external sources
  •     Handling of returns


1.2 Types of personal data

  •     Name.
  •     Contact information (address, email, phone number)
  •     Payment information (method of payment, transaction time)
  •     Order information, for example products ordered

2. Handling of customer support tickets

2.1 Purpose of data collection

  •     Communication with the customer and responding to incoming requests via email and social media
  •     Determine the customer’s identity
  •     IP address, GeoIP, Shopping Cart and browser information to help assist with technical issues on the website (*only stored when contact is made through our contact/ application form online)
  •     Handling of complaints, returns and support requests

2.2 Types of personal data

  •     The email address used for the contact
  •     The correspondence between the customer and our customer care
  •     IP address, GeoIP, Shopping Cart and browser information to help assist with technical issues on the website (*only stored when contact is made through our contact/ application form online)

3. Newsletter

3.1 Purpose of data collection

  • Inform customers regarding news, discounts, event invitations, gifts or other marketing.

3.2 Types of personal data

  •     Email address
  •     Name, address, phone number
  •     Order information


Web Analytics

4.1 Purpose of data collection

  •     Give customers a user-friendly experience

4.2 Types of personal data:

  •     IP address
  •     Geographic position
  •     Time zone
  •     Web browser